Uninstall Fabrik Analytics from Shopify

What stops the moment you remove the app from your Shopify store, what is erased about 48 hours later, what is kept, and how to come back.

2 min readUpdated 7 October 2026

Removing Fabrik Analytics from your Shopify admin stops your store's data reaching us straight away. About 48 hours later Shopify asks every app you removed to erase the store's data, and we erase it.

Before you start

Uninstalling is done in Shopify, not in Fabrik Analytics. You need permission to manage apps in your Shopify admin.
If you pay for a plan, uninstalling does not end it. End it first on the Billing page. See Cancel a plan.
If you want a copy of anything, export it before you uninstall. See Export orders, products and customers.

Step by step

In your Shopify admin, open Settings, then Apps (in some stores, Apps and sales channels).
Find Fabrik Analytics and choose Uninstall, then confirm in Shopify.

What stops straight away

New orders, refunds and product changes no longer arrive, and the store's sync is switched off.
The Fabrik pixel stops sending visits, because it is part of the app.
Your Shopify pages in Fabrik Analytics stop updating.

What is erased about 48 hours later

When Shopify asks us to, we erase, for that store:

orders, order lines and customers;
website visits, sessions and consent records from the pixel;
post-purchase survey answers and each order's attribution;
the daily sales figures worked out from the store.

If the brand runs itself, with no agency, it is also switched off.

If you reinstall before Shopify sends that request, we see the store is connected again and erase nothing.

What is kept

Your login and your team's logins.
The brand, and figures from Meta Ads, Google Ads and Klaviyo, which come from those accounts, not from Shopify.
Product and stock history, and totals that identify no shopper.
Your plan and invoices.

To remove everything, see Delete your account or data.

Coming back

Install Fabrik Analytics again from the Shopify App Store. Your order history is imported again from Shopify.

Troubleshooting

You uninstalled but still see old orders: they are erased when Shopify sends its request, about 48 hours after the uninstall.
A Klaviyo, Meta or Google connection is still syncing: those are separate connections. Disconnect them in Settings, Integrations if you want them to stop.
Questions about your data: email support@fabrik.ae.

Frequently asked questions

Is my data deleted when I uninstall?

Your store's data is. About 48 hours after you uninstall, Shopify asks us to erase it and we do. Your Meta, Google and Klaviyo figures, your login and the brand itself are kept.

I uninstalled by mistake. Can I get the data back?

Reinstall from the Shopify App Store within 48 hours and nothing is erased. After the erasure, reinstalling starts a fresh import of your order history from Shopify.

Does uninstalling end my paid plan?

No. Your plan is separate from the Shopify app. End it on the Billing page with End paid plan, or the plan keeps renewing.

Does uninstalling delete my login or my brand?

No. To have them deleted, email support@fabrik.ae from the address you sign in with.

My agency manages my brand. What happens if I uninstall?

The same erasure of store data happens, but the brand stays active because your agency still works on it. Talk to your agency first.