Account and security
Signing in, passwords, two-factor, why you were signed out, your profile, notifications and your data.
- Set up two-factor sign-inAdd an authenticator app so signing in needs a 6-digit code as well as your password, and what to do if you lose your phone.
- Why was I signed out?Fabrik Analytics signs you out after 30 minutes without activity, or 12 hours after you signed in. Here is what counts as activity and how to get back in.
- Signing in for the first time without an invitationWhat happens when you sign in or sign up without an invitation: agency staff join their agency, company addresses ask to join, and the rest get nothing.
- Reset your password or sign in with GoogleReset a forgotten password, the password rules, and how signing in with Google works alongside an email and password on the same login.
- Edit your profile and start pageChange your name, photo, job title and phone, and choose which brand, portfolio or page Fabrik Analytics opens on when you sign in.
- Choose which notifications you receiveSwitch emails and in-app notifications on or off in My profile, use the bell, stop an email from its own link, and set your brand's defaults.
- Marketing measurement and your dataWhat the cookie choice on the sign-up page covers, what Fabrik Analytics measures about your sign-up, and how to withdraw it.
- Delete your account or dataWhat you can remove yourself in Fabrik Analytics, what happens to Klaviyo data when you disconnect, and how to ask for an account or brand to be deleted.
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